Return a Mattress to Mattress Firm: Policies, Exchange Process, and FAQs Explained

Mattress Firm allows returns within its 120 Night Sleep Trial. You can return or exchange your mattress within 120 days after delivery. A restocking fee may apply. You must use the mattress for at least 30 days before returning. A delivery service is available, including the option for mattress removal when buying a new mattress. … Read more

As of December 2024, Mattress Firm has 2,373 stores in the United States. This total makes it the largest mattress retailer in the country. With locations in all 50 states, Mattress Firm offers a wide range of products. The company, led by its CEO, adapts to market trends and focuses on customer needs. The extensive … Read more

To pay your Mattress Firm bill, choose one of these methods: 1. Online: Log in to your account for payments. 2. By Phone: Call Synchrony Bank at 1-844-335-5909. 3. Pay as Guest: Make secure payments without logging in. Check out financing options for flexible payment plans. In addition to bill payment, Mattress Firm offers financing … Read more

To sync the remote control with the Mattress Firm 300 Adjustable Base, find the PAIR button on the control box. Press and hold it until the blue light flashes. Release the button when the light stays on. Then, press any button on the remote. The blue light will turn off, confirming the sync is successful. … Read more

To sync your Mattress Firm remote, first plug in the power cord. Look for the backlight to flash. Press any button to complete the syncing process. To lock or unlock, hold the pairing button for 5 seconds. Follow these user instructions for a smooth experience with your adjustable base. Once both devices recognize each other, … Read more

To disassemble a Mattress Firm adjustable bed base, first remove the mattress and sheets. Unplug the remote and power source. Next, unscrew the legs. Look for pins in the brackets. Refer to the instruction manual for detailed steps. Make sure you have the necessary tools for the task and follow all safety precautions. Locate the … Read more

To unlock your Mattress Firm remote, press and hold the Child Lock button for 5 seconds. The backlight will flash three times. If it’s unresponsive, reset the remote by holding the Power Button for 10 seconds. For child lock deactivation, press and hold the FOOT UP and FOOT DOWN buttons for 6 seconds. If your … Read more

Mattress Firm Gold Service provides convenient shipping and delivery. For $99, you receive set-up for your new mattress and removal of your old mattress. This service includes same-day delivery options. You can also find FAQs for warranty claims and details on brands like Tempur-Pedic, Serta, and Beautyrest. Experience great customer service with Mattress Firm. The … Read more

Mattress Firm Clearance Center sells discounted mattresses from top brands, offering savings of 20-60%. Shoppers can find local clearance options using the store locator. The center enhances the shopping experience with price matching and customer guarantees, ensuring quality sleep at affordable prices. When shopping at the Mattress Firm Clearance Center, consider several tips to make … Read more

Mattress Firm Outlet provides quality mattresses at low prices. Customers can explore clearance and exclusive discount models. Each outlet also offers essential bedroom accessories. Warranties are available for manufacturer defects. Enjoy savings and comfort with premium brands and same-day delivery at your local Mattress Firm Outlet. The deals at Mattress Firm Outlet change frequently. Customers … Read more