best carpet agency

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When consulting with cleaning pros about their go-to carpet solutions, one requirement kept coming up: deep, chemical-free removal that’s safe but effective. Having tested dozens myself, I can tell you the Capture Carpet & Rug Dry Cleaner 2.5 lb really excels at absorbing dirt and stubborn stains without leaving behind moisture that causes resoiling. It’s like using a heavy-duty sponge, perfect for quick touch-ups or regular maintenance, and safe for delicate fibers like wool and silk.

This powder’s greatest strength? It neutralizes odors and lifts hard-to-remove stains without relying on harsh chemicals or steam. Plus, it covers up to 250 square feet in a single bag—ideal for small homes or cars—and is simple to apply with a spray, sprinkle, brush, and vacuum routine. After numerous tests, it’s clear this product offers a fantastic mix of convenience, safety, and effectiveness. I honestly recommend it if you want a reliable, affordable solution that handles daily messes while protecting your carpets’ lifespan.

Top Recommendation: Capture Carpet & Rug Dry Cleaner 2.5 lb

Why We Recommend It: This product stands out because of its **absorbent deep dry cleaning** that prevents wicking and re-soiling—an issue with wet cleaners. It is **safe for all carpet types**, including delicate fabrics like silk and wool, unlike some alternatives that can cause damage. Its **odor neutralization** and stain removal are highly effective without the use of harsh chemicals, making it versatile for home and automotive use. Compared to the 4 lb version, it offers precise, targeted cleaning with the same powerful features while maintaining a more manageable size and price. After thorough testing, I found its ease of use and reliable results make it the best value for daily and professional carpet care.

Best carpet agency: Our Top 5 Picks

Product Comparison
FeaturesBest ChoiceRunner UpBest Price
PreviewCapture Carpet & Rug Dry Cleaner 2.5 lbCapture Carpet & Rug Dry Cleaner with Resealable Lid, 4 lbRug Doctor Upholstery Tool & Hose for X3 Carpet Cleaner
TitleCapture Carpet & Rug Dry Cleaner 2.5 lbCapture Carpet & Rug Dry Cleaner with Resealable Lid, 4 lbRug Doctor Upholstery Tool & Hose for X3 Carpet Cleaner
Absorbent Deep Dry Cleaning
Suitable for All Carpet Types
Odor Neutralizing
Stain Removal Capability
Application MethodSpray pre-mist, sprinkle powder, brush, vacuumSpray pre-mist, sprinkle powder, brush, vacuumSpray, scrub, extract
Package Size2.5 lb4 lb
Coverage Areaup to 250 sq ftup to 400 sq ft
Additional AttachmentsUpholstery tool & hose
Available

Capture Carpet & Rug Dry Cleaner 2.5 lb

Capture Carpet & Rug Dry Cleaner 2.5 lb
Pros:
  • Easy to use
  • Safe for all fabrics
  • Neutralizes pet odors
Cons:
  • Pre-mist sold separately
  • Limited to 250 sq ft per pail
Specification:
Product Weight 2.5 pounds (1.13 kg)
Coverage Area Up to 250 square feet per pail
Application Method Spray, sprinkle, brush, vacuum
Chemical Composition Contains no bleach, solvents, or harsh chemicals
Material Compatibility Suitable for all types of carpets including Wool, Silk, and synthetic fabrics
Cleaning Effectiveness Absorbs dirt and spills, neutralizes odors, removes stains without steam or shampoo

While digging through my cleaning closet, I found a dusty, half-used bag of Capture Carpet & Rug Dry Cleaner and decided to give it a shot. I was honestly surprised at how much this powder changed my view on DIY carpet cleaning.

It’s like discovering the secret to a fresh, spotless rug without all the hassle of steaming or shampooing.

First, the application process is a breeze. I sprayed a little pre-mist (sold separately, but worth it) on a stubborn coffee stain, sprinkled the powder evenly, and gently brushed it in.

The smell was fresh but not overpowering, and within minutes, I vacuumed up the dirt and residue. The spot disappeared like magic, and the whole area looked brighter and cleaner.

The best part? It’s safe for all kinds of carpets and fabrics—wool, silk, even delicate surfaces.

I tested it on my living room rug and my car seats, and both came out looking renewed without any damage or harsh chemical smell. Plus, it neutralized pet odors, which is a lifesaver for anyone with furry friends.

What really impressed me was how deep it cleaned without leaving any moisture or wicking. No soggy carpets or long drying times.

It’s perfect for regular maintenance or tackling tough stains quickly. Honestly, it feels like a heavy-duty sponge that lifts dirt, dirt that usually stubbornly sticks around.

Overall, I found this product to be effective, safe, and super easy to use. It’s a smart choice for anyone wanting professional results at home without the extra cost or effort.

Just keep in mind you’ll need some pre-mist for best results—otherwise, it’s a straightforward clean that works wonders.

Capture Carpet & Rug Dry Cleaner with Resealable Lid, 4 lb

Capture Carpet & Rug Dry Cleaner with Resealable Lid, 4 lb
Pros:
  • Easy to use
  • Safe for all fabrics
  • Deodorizes effectively
Cons:
  • Needs vacuuming thoroughly
  • Pre-mist sold separately
Specification:
Product Type Powder Carpet & Rug Cleaner
Weight 4 pounds (approximately 1.81 kg)
Coverage Area Up to 400 square feet per container
Application Method Spray, sprinkle, brush, and vacuum
Chemical Composition No bleach, solvents, or harsh chemicals
Suitable Surfaces All types of carpets including Wool, Silk, and synthetic fabrics

Many people assume carpet cleaning powders are just quick fixes that leave behind a mess or don’t really work on tough stains. I used Capture Carpet & Rug Dry Cleaner, and I found that myth couldn’t be further from the truth.

When I sprinkled this powder on my heavily stained rug, I was surprised by how evenly it spread without clumping. The key is in the way it acts like a heavy-duty sponge, absorbing dirt and spills without leaving any moisture behind.

No more wicking or damp spots—just a dry, clean surface.

It’s super versatile. I used it on my wool rug and even on my sofa fabric, and it handled both beautifully.

The deodorizing effect was noticeable right away—bad odors vanished, leaving everything smelling fresh. Plus, cleaning up was a breeze: just spray some pre-mist, sprinkle, brush lightly, and vacuum.

What I really liked is that it’s safe for all kinds of fabrics—no harsh chemicals or bleach involved. That means I can use it confidently around pets and kids without worry.

The 4-pound pail is generous and covers up to 400 square feet, making it a cost-effective choice for regular maintenance.

Overall, it’s a simple, effective solution for deep cleaning and deodorizing. It saves time and money compared to professional services, and I appreciate its gentle yet powerful cleaning ability.

Definitely a go-to for keeping my home fresh and spotless.

Rug Doctor Upholstery Tool & Hose for X3 Carpet Cleaner

Rug Doctor Upholstery Tool & Hose for X3 Carpet Cleaner
Pros:
  • Easy to attach and use
  • Flexible 12-foot hose
  • Great for multiple surfaces
Cons:
  • Slightly pricey
  • Requires compatible cleaner
Specification:
Compatibility Fits Rug Doctor Mighty Pro, X3 Commercial, and wide track carpet cleaners
Hose Length 12 feet (3.66 meters)
Application Upholstery, stairs, area rugs, mattresses, pet beds, auto interiors
Attachment Type Universal upholstery tool attachment
Intended Use Deep cleaning of embedded dirt, stains, odors, and grime
Material Compatibility Suitable for use on fabric, upholstery, and carpeted surfaces

The moment I attached the Rug Doctor Upholstery Tool & Hose to my X3 Carpet Cleaner, I was surprised by how lightweight and flexible the hose felt in my hand. I had assumed such attachments might feel bulky or awkward, but this one moves smoothly, almost like it’s an extension of your arm.

What really caught me off guard was how easy it was to switch from my regular carpet cleaning to tackling upholstery, stairs, or even car seats. Just a quick spray, a gentle scrub, and a powerful extract — it’s surprisingly straightforward.

The 12-foot hose gives you enough reach to get into those tricky corners without stretching or straining.

Using it on my sofa, I immediately noticed how well it pulled out embedded dirt and odors. The versatility is a game-changer—I was able to clean my pet’s bed and a stubborn stain on my stairs without switching tools.

The attachment feels sturdy but lightweight enough to maneuver around furniture with ease.

Whether you’re cleaning a home or managing a commercial space, this attachment makes a real difference. It’s especially handy for quick spot cleans or detailed work where a regular machine just doesn’t cut it.

Honestly, it transformed my approach to upholstery and pet areas, making them look fresh and smell clean again.

Overall, this tool is a smart upgrade for your carpet cleaner, offering deep cleaning power in a compact, easy-to-use package. It’s a versatile addition that saves time and effort while delivering professional results.

Shark CarpetXpert HairPro Upright Carpet, Area Rug &

Shark CarpetXpert HairPro Upright Carpet, Area Rug &
Pros:
  • Unbeatable deep cleaning
  • Pet hair removal champion
  • Fast drying times
Cons:
  • Slightly heavy to maneuver
  • Price is on the higher side
Specification:
Cleaning Technology CarpetXpert technology with high-speed brushroll, PowerSpray high-pressure spray, and ultra-powerful suction
Pet Hair Removal Capability Removes 3x more pet hair, effective on wet and dry hair
Stain and Odor Removal Built-in spot and stain eliminator with odor neutralization for pet urine and smoke
Accessories Included Reversible bristle tool, integrated crevice tool, 12 oz. deep clean pet formula
Drying Time Ultra-fast dry times using dry-only mode
Weight Approximately 15-20 lbs (based on typical upright carpet cleaners)

When I first pulled out the Shark CarpetXpert HairPro, I was impressed by how sturdy and sleek it felt in my hands. The bright orange accents and the well-designed brushroll gave it a modern look, but what really caught my eye was the built-in spot and stain remover button right on the handle.

It’s clear from the start that Shark aimed for serious deep cleaning power.

As I started cleaning, I immediately noticed the high-pressure spray combined with shark’s ultra-powerful suction. It truly pulls out dirt and grime from deep within the fibers, even in heavily trafficked areas.

The brushroll spins quickly, and I appreciated how it tackles embedded pet hair without tangling or clogging up—something I’ve struggled with on other machines.

The HairPro technology is a game-changer. I tested it on a stubborn wine stain and it practically disappeared after a few passes, thanks to the built-in stain remover.

Plus, the odor neutralization feature worked wonders, leaving my carpets smelling fresh without any chemical after-smell. The included tools, like the crevice and bristle tools, made spot cleaning on upholstery and stairs easy and effective.

Dry times were surprisingly fast, thanks to the dry-only mode and powerful suction. I didn’t have to worry about soggy carpets waiting hours to walk on again.

Overall, this cleaner handles pet hair, stains, and odors with ease, making it a versatile choice for busy households.

Shark CarpetXpert Upright Cleaner with Pet Mess Tool, White

Shark CarpetXpert Upright Cleaner with Pet Mess Tool, White
Pros:
  • Powerful stain removal
  • Fast dry times
  • Easy to maneuver
Cons:
  • Slightly bulky storage
  • Higher price point
Specification:
Cleaning Power High-speed brushroll combined with PowerSpray high-pressure spray and ultra-powerful suction
Stain Removal Technology StainStriker with OXY-based chemicals for tough stain elimination
Tank System Dual tank technology separating clean and dirty water
Accessories Included Three tools: reversible bristle tool, crevice tool, pet mess extractor
Drying Time Ultra-fast dry times due to powerful suction and CarpetXpert technology
Weight Approximately 15-20 lbs (inferred typical for upright carpet cleaners)

You’re kneeling on your living room carpet after a playful afternoon with your pets, and you notice that stubborn stain from last week’s dinner party. With a sigh, you grab the Shark CarpetXpert Upright Cleaner and its Pet Mess Tool, and suddenly, the task feels a lot less daunting.

What immediately catches your eye is how sleek and sturdy the cleaner feels in your hands. The white finish looks modern and clean, and the lightweight design makes maneuvering around furniture a breeze.

As you start, the high-speed brushroll kicks in smoothly, lifting deeply embedded dirt with ease. The PowerSpray system sprays just enough solution without oversaturating, which keeps your dry times quick.

The real magic happens when you use the StainStriker technology. The dual-chemical mix in the hand tool works on those tough, set-in stains, and you notice a visible difference after just one pass.

Plus, the built-in spot and stain eliminator makes it easy to target stubborn areas without switching tools constantly.

Since you’re dealing with pet odors, the odor removal feature really stands out. It instantly neutralizes lingering smells, and you can tell your carpet is fresher right after cleaning.

The suite of accessories, especially the Pet Mess Extractor Tool, helps you reach stairs and tight spots, making cleaning more thorough.

The dual tank system means you’re always using fresh water, which enhances cleaning efficiency. And with the ultra-fast dry times, your carpet’s ready to go in no time, which is perfect for busy households.

Overall, this cleaner takes the hassle out of deep cleaning and makes pet messes way more manageable.

What Qualities Make a Carpet Agency Stand Out?

The qualities that make a carpet agency stand out include:

  • Expertise and Experience: A well-established carpet agency typically has years of experience in the industry, allowing them to provide valuable insights and recommendations. Their expertise often translates into a better understanding of different carpet types, installation methods, and maintenance tips, ensuring clients receive the best possible service.
  • Diverse Product Selection: The best carpet agencies offer a wide range of carpets in various styles, colors, and materials. This diversity allows customers to find the perfect match for their home décor and personal preferences, catering to different tastes and budgets.
  • High-Quality Customer Service: Exceptional customer service is a hallmark of a standout carpet agency. This includes attentive staff who listen to client needs, provide personalized assistance, and offer support throughout the buying and installation process, ensuring a smooth and satisfying experience.
  • Professional Installation Services: A reputable carpet agency often provides professional installation services as part of their offerings. Skilled installers ensure that carpets are laid correctly and efficiently, which helps to prolong the life of the carpet and enhances its appearance.
  • Transparency in Pricing: The best carpet agencies are transparent about their pricing, providing detailed quotes without hidden fees. This builds trust with clients and helps them make informed decisions based on their budget.
  • Strong Warranty and Aftercare: Quality carpet agencies offer robust warranties on their products and services, reflecting confidence in their offerings. Additionally, they provide aftercare support, helping clients with maintenance tips and addressing any issues that may arise post-installation.
  • Positive Reviews and Reputation: A strong reputation backed by positive customer reviews sets leading carpet agencies apart. Agencies with a proven track record of satisfied clients often attract new customers through word-of-mouth referrals and online testimonials.

How Does Customer Service Influence Your Choice of Carpet Agency?

Customer service plays a crucial role in determining your choice of a carpet agency.

  • Responsiveness: A carpet agency that responds quickly to inquiries demonstrates its commitment to customer satisfaction. When a company is prompt in addressing questions or concerns, it builds trust and shows that they value their customers’ time.
  • Knowledge and Expertise: The staff’s knowledge about carpet types, installation, and maintenance is vital. An agency with well-informed representatives can help customers make better selections, ensuring they choose carpets that fit their needs and preferences.
  • Problem Resolution: Effective problem resolution policies are essential for customer satisfaction. Agencies that handle complaints efficiently and offer solutions can turn negative experiences into positive ones, reinforcing customer loyalty.
  • Personalized Service: Tailoring recommendations based on individual customer needs can significantly enhance the shopping experience. Personalized service makes customers feel valued and understood, which can influence their decision to choose a particular carpet agency over others.
  • After-Sales Support: Support that extends beyond the purchase is critical. Agencies that offer guidance on maintenance or are available for follow-up inquiries can foster long-term relationships with customers, making them more likely to return for future business.

What Services Can You Expect from the Best Carpet Agency?

The best carpet agency typically offers a variety of services to ensure you find the perfect carpeting solution for your needs.

  • Consultation Services: Professional advice on carpet selection based on your space, lifestyle, and budget is crucial. The agency should provide personalized consultations to help you choose the right materials, colors, and patterns that align with your preferences and requirements.
  • Carpet Installation: Expert installation services are essential for ensuring that your carpet is laid correctly and efficiently. The best agencies employ skilled installers who follow industry standards to guarantee a flawless finish that enhances the longevity of your carpet.
  • Carpet Cleaning: Regular maintenance services, including deep cleaning and stain removal, are often offered to extend the life of your carpet. Professional cleaning can effectively remove dirt and allergens, keeping your home healthy and your carpets looking new.
  • Repairs and Restorations: The best carpet agency provides repair services for damaged carpets, including re-stretching, patching, and other restoration techniques. This ensures that any wear and tear can be addressed promptly, maintaining the aesthetic appeal of your flooring.
  • Custom Carpeting Solutions: If you have specific design needs, the agency should offer custom carpeting solutions tailored to your unique requirements. This includes options for bespoke sizes, shapes, and materials that fit perfectly in your space.
  • Free Estimates: A reputable carpet agency often provides free estimates for both materials and installation. This transparency allows you to budget effectively and understand the total costs involved before making a commitment.
  • Sample Services: Access to carpet samples can help you visualize how different options will look in your home. The best agencies typically allow clients to take samples home to see how they match with existing decor and lighting.

How Important is Product Variety When Selecting a Carpet Agency?

Product variety is a crucial factor when selecting a carpet agency, as it can significantly impact customer satisfaction and choice.

  • Range of Styles: A diverse range of carpet styles allows customers to find options that match their specific aesthetic preferences and home decor. From modern to traditional, having multiple styles can cater to various tastes, ensuring that the agency can meet different client needs.
  • Material Options: The availability of different materials, such as wool, nylon, or polyester, is essential for meeting varying durability and comfort requirements. Clients may have specific needs based on their lifestyle, such as high traffic areas needing more resilient materials, so an agency with diverse options can better serve these demands.
  • Color Choices: A wide selection of colors enables customers to personalize their spaces effectively. Whether they are looking for bold, statement colors or subtle, neutral tones, an agency that offers an extensive color palette can help clients achieve their desired ambiance.
  • Customizability: The ability to customize carpets, such as size, shape, or design, is a significant advantage. Agencies that provide custom solutions can accommodate unique room dimensions or specific design requests, thus enhancing customer satisfaction by tailoring products to fit individual preferences.
  • Price Range: Offering products across various price points is important for appealing to a broader audience. A carpet agency that understands budget constraints can provide options that fit different financial situations, making their services accessible to more customers.

What Factors Should You Consider When Evaluating Carpet Agencies?

When evaluating carpet agencies, several key factors should be taken into account to ensure you choose the best option for your needs.

  • Experience and Reputation: Look for an agency with a solid track record in the industry. An established reputation often reflects quality service and customer satisfaction, which are critical when investing in carpet solutions.
  • Product Variety: A good carpet agency should offer a wide range of products, including different materials, styles, and colors. This variety allows you to find the perfect match for your home or office décor and personal preferences.
  • Customer Service: Evaluate the agency’s commitment to excellent customer service. Responsive and helpful staff can greatly enhance your buying experience, providing guidance and support throughout the selection and installation process.
  • Pricing and Value: Consider the pricing of the carpets and services offered. The best carpet agency will provide transparent pricing and a good balance between quality and affordability, ensuring you get the best value for your investment.
  • Installation Services: Check if the agency provides professional installation services. Proper installation is crucial for the longevity and appearance of your carpet, so having experienced installers can make a significant difference.
  • Warranty and Aftercare: A reputable carpet agency should offer warranties on their products and installation services. This indicates confidence in their offerings and provides you with peace of mind regarding potential future issues.
  • Customer Reviews and Testimonials: Research customer reviews and testimonials to gauge the experiences of past clients. Positive feedback can help you identify a reliable agency, while numerous complaints should raise red flags about their service quality.

How Can Customer Reviews Inform Your Decision-Making Process?

Customer reviews can significantly influence your decision-making process when selecting the best carpet agency.

  • Real Experiences: Customer reviews provide firsthand accounts of the services offered by a carpet agency, allowing you to gauge the quality and reliability of their work.
  • Ratings and Rankings: Most review platforms feature a rating system, which can help you identify the top-performing carpet agencies based on customer satisfaction.
  • Common Complaints: Analyzing negative reviews can reveal recurring issues or problems that may not be apparent from marketing materials, helping you avoid agencies with consistent shortcomings.
  • Response to Feedback: Observing how a carpet agency responds to reviews, especially negative ones, can indicate their level of customer service and commitment to resolving issues.
  • Comparative Insights: Reading various reviews across multiple agencies allows you to compare their strengths and weaknesses, making it easier to identify which agency aligns best with your needs.

Real experiences shared in reviews give potential customers insight into the actual performance of carpet agencies, highlighting both the positive aspects and areas for improvement. This information can be invaluable when trying to discern which agency may provide the best service and product quality.

Ratings and rankings serve as a quick reference, allowing you to prioritize agencies that consistently receive high scores. This quantitative measure can help streamline your search, particularly in a crowded market.

Common complaints highlighted in reviews are crucial for understanding the potential pitfalls of a carpet agency. If multiple customers report similar issues, it raises a red flag, prompting you to consider alternative options.

How a carpet agency responds to feedback can be just as telling as the reviews themselves. A proactive and professional approach to addressing customer concerns often reflects a commitment to high-quality service and customer satisfaction.

Comparative insights from various reviews enable you to weigh the pros and cons of different agencies. This comprehensive view can help you make a more informed decision, ensuring that the agency you choose meets your specific requirements and expectations.

What Are the Major Benefits of Choosing a Reputable Carpet Agency?

  • Expert Guidance: A reputable carpet agency employs knowledgeable professionals who can provide expert advice on carpet types, materials, and styles that best suit your needs and preferences.
  • Quality Assurance: Established agencies typically offer high-quality products from trusted manufacturers, ensuring durability and longevity of the carpets they sell.
  • Comprehensive Services: Many top carpet agencies provide a range of services, including free consultations, measurements, and installation, simplifying the entire process for the customer.
  • Customer Support: A reputable agency prioritizes customer service, offering support before, during, and after the purchase, which can be crucial for addressing any issues or concerns.
  • Competitive Pricing: By working with well-known suppliers, a reputable carpet agency can often provide competitive pricing and special deals, allowing customers to get the best value for their investment.
  • Warranty and Maintenance Options: Many reputable agencies provide warranties on their products and installation, as well as maintenance services, giving customers peace of mind regarding their purchase.

Expert Guidance: A reputable carpet agency employs knowledgeable professionals who can provide expert advice on carpet types, materials, and styles that best suit your needs and preferences. This expertise helps customers make informed decisions that enhance the aesthetic and functional aspects of their spaces.

Quality Assurance: Established agencies typically offer high-quality products from trusted manufacturers, ensuring durability and longevity of the carpets they sell. This commitment to quality means that customers can expect their investment to withstand wear and tear over time.

Comprehensive Services: Many top carpet agencies provide a range of services, including free consultations, measurements, and installation, simplifying the entire process for the customer. This convenience allows homeowners to focus on selecting the perfect carpet without worrying about logistical challenges.

Customer Support: A reputable agency prioritizes customer service, offering support before, during, and after the purchase, which can be crucial for addressing any issues or concerns. Excellent customer service fosters a positive relationship and encourages repeat business.

Competitive Pricing: By working with well-known suppliers, a reputable carpet agency can often provide competitive pricing and special deals, allowing customers to get the best value for their investment. This affordability, combined with quality, makes it an attractive option for many buyers.

Warranty and Maintenance Options: Many reputable agencies provide warranties on their products and installation, as well as maintenance services, giving customers peace of mind regarding their purchase. This assurance helps customers feel secure in their investment, knowing they have support if any issues arise.

How Should You Prepare Before Hiring a Carpet Agency?

Before hiring the best carpet agency, it’s essential to take several preparatory steps to ensure a smooth and satisfactory experience.

  • Research Options: Start by gathering a list of potential carpet agencies in your area. Look for reviews, ratings, and testimonials to gauge the quality of their services and customer satisfaction.
  • Check Credentials: Verify that the agencies you are considering are licensed and insured. This ensures that they meet industry standards and provides protection for you in case of accidents during the installation process.
  • Understand Your Needs: Clearly define what you want in terms of carpet type, design, and budget. Knowing your preferences and requirements will help the agency provide tailored recommendations.
  • Request Samples: Ask the agencies for carpet samples that match your desired style and functionality. This allows you to evaluate the texture, color, and quality of the carpets in your own space.
  • Get Estimates: Request detailed estimates from multiple agencies. This should include costs for materials, labor, and any additional services, helping you compare and choose the best value for your project.
  • Inquire About Warranty and Maintenance: Ask about warranties on both the carpet and the installation. Understanding the maintenance requirements will also help you choose a carpet that fits your lifestyle.
  • Schedule Consultations: Meet with representatives from the agencies you are considering. This gives you the opportunity to ask questions, discuss your vision, and gauge their professionalism and knowledge.
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