To clean a Koala mattress, make a paste with bicarbonate of soda and cold water. Apply it to stains and let it sit for 30 minutes. Wipe with a damp cloth. Vacuum regularly to cut dust and allergens. For light stains, use mild detergent. Wash removable covers as per instructions, and sun-dry them. For deeper … Read more
To return your Koala mattress, email [email protected] with your full name and order number. You can also log into your Koala account to fill out the automated form. Ensure the mattress is unused and in its original condition for a full refund within the 120-day trial period. The refund process is straightforward. Customers need to … Read more
To zip your Koala mattress, unzip the comfort layer from the base. Flip the comfort layer and tuck it in. Align the zipper with the attachment point, then pull it fully closed. For easy washing, unzip the Kloudcell layer while keeping the fitted sides on the mattress. Follow these steps for proper mattress care. Next, … Read more
To store your Koala mattress, protect it by sealing it in plastic. Use low suction vacuuming to remove dust and allergens. Sprinkle bicarbonate of soda for freshness. Store it flat on a solid surface, like plywood, to avoid damage. Keep the removable cover machine-washable and clean for added hygiene. When storing, keep the mattress flat. … Read more
The Koala Mattress is made of certified non-toxic foam. It fits standard Australian sizes for bed frames. The mattress is manufactured in Australia, but some parts are now sourced from China. Koala Mattress is known for its quality and meets Australian standards, which helps build customer trust and a strong brand reputation. Customers frequently rave … Read more
The Koala mattress provides strong spinal support and can help relieve back pain. Its memory foam molds to your body, and cooling gel beads add comfort. This mattress has a firmness level that suits back sleepers well. However, it may not be right for those who like softer options. Overall, it balances comfort and support … Read more
The Koala mattress is great for side sleepers. It supports neck and spinal alignment while relieving pressure. Its medium-firm comfort adapts to body shapes. The foam layers ensure good edge support. With a flippable comfort layer, it caters to various sleep styles, making it a versatile choice for different preferences. In terms of performance, the … Read more
The Koala mattress uses a special polyfoam blend that acts like memory foam. With a density of 50/m3, it offers durability and support. Its flippable comfort layer provides medium-firm or firm options. The breathable Tencel cover improves comfort and offers excellent motion isolation, making it ideal for couples. Additionally, the Koala Mattress is designed to … Read more
The Koala Mattress is worth it for its comfort and support. It offers a 120-night trial, a price starting at $750, and a 10-year warranty. Customers value its non-toxic certifications. Koala provides free delivery in Australia and has a unique adoption program. Enjoy easy unboxing with this reputable brand. Koala’s mattress firmness is tailored to … Read more
The Koala Mattress has three main layers. It features a High Density Ecofoam base for support, a Kloudcell comfort layer made of open-cell polyurethane foam that reduces partner disturbance, and a breathable TENCEL™ Lyocell cover that absorbs moisture. This mattress is non-toxic, eco-friendly, and customizable for durability. Koala Mattress prioritizes sustainability by using eco-friendly materials. … Read more
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